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EUAA - LMS
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eLearning FAQs

From EASO to EUAA - The training materials and other relevant content on this platform were originally created by the European Asylum Support Office (EASO), which has since become the European Union Agency for Asylum (EUAA)

Welcome to the EUAA Learning Portal (UAT)

The Virtual Learning Environment of the European Union Agency for Asylum.

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Play Video
A short video guide about key documents for your learner journey
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ONE

Training & learning Strategy

Core principles underpinning EUAA training activities.

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TWO

Training Catalogues

Explore the catalogues to find training suited to your professional needs.

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THREE

Training Plans

Discover the delivery schedules and registration deadlines.

Featured

Training News

Follow the latest news at the Training and Professional Development Centre.

Training Governance Documents

Training and learning strategies, procedures, forms and protocols.

European Sectoral Qualifications Framework

Learning outcomes mapped to revelant job tasks.

Annual Training Reports

Find out more about the outcomes achieved through the year.

Trainer Certification for Qualified Asylum and Reception Officials

We are giving our existing trainers the opportunity to
become EUAA certified trainers so that they can then deliver certified modules
to learners. Certified modules are followed by an assessment which allows the
learner to demonstrate the achievement of the intended learning outcomes.

European Sectoral Qualifications Framework

This is a framework by which the extensive mapping of job-tasks for asylum officials and the identification of the knowledge, skill, responsibility and autonomy necessary to perform these job-tasks (occupational standards) allows for the alignment of the required learning (educational standards).

European Asylum Curriculum (EAC)

The Agency's core training tool is the European Asylum Curriculum (EAC), a
common vocational training system designed mainly for case officers and
other asylum officials throughout the EU. The Curriculum covers core aspects
of the asylum procedure by means of a number of interactive modules. A
blended learning methodology, combining online e-learning format and face-
to-face sessions, enables both theoretical and practical approaches to
training.

EUAA Vocational training information

From EASO to the EUAA - What will change?

Enhanced training offering new courses & strengthening the reception portfolio as well as verifying competences of deployed EUAA personnel developing into a qualification provider for asylum officials.

Our Trainers

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Evangelia T.

Trainer

Has a legal background and several years of experience in the field of asylum within UNHCR and EASO.

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Pietro T.

Trainer

Training officer in the Design Sector, with a background in interviewing applicants for international protection, delivering trainings on protection issues, and a PhD in exclusion from international protection.

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Stefano T.

Researcher and Trainer

Holds a Ph.D. in the History of International Relations and has been dealing with Middle East and North Africa region for almost 20 years. Stefano is responsible for trainings on Country of Origin Information (COI) and Resettlement.

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Freya DL.

Trainer

Freya delivers reception related trainings and coaching.

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Carolina M.

Trainer

Has a legal background and started working in asylum & migration in 2009. After collaborations with UNHCR, NGOs, FRA, Carolina joined EASO as Senior Training Officer and focal point for vulnerability in asylum procedures.

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Luca C.

Trainer

Delivers trainings on interview related modules, such as Interview Techniques, and Interviewing Vulnerable Persons. Luca also delivers trainings on the Gender & SoGi as well as the Didactic Module.

What are people saying

The methodology is engaging and practical, which is a big break from classic training sessions.

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Trainer

The implementation of the EU asylum acquis could not have been done without the EASO Training Curriculum.

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National Contact Point

The e-learning session is educational/pedagogic and interactive. The face-to-face session is interesting and keeps people interested.

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Operational Manager

I am strongly satisfied with the EASO Learning Management System.

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Learner

I have found the interface to be user friendly and complete in its functionalities.

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Learner

Would like to thank you for giving me an opportunity to explore and gain knowledge.

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Learner

EUAA - Learning Management System (UAT)

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Frequently Asked Questions & Answers

What is EASO Training Platform and who can register?

EASO training tool is the EASO Training Curriculum - a common training system designed mainly for case officers and other asylum practitioners throughout the EU+ States. EASO Training Curriculum consists of interactive modules covering the entire field of international protection. It has been developed within the framework of the 1951 Refugee Convention and its 1967 Protocol, the Common European Asylum System's legal instruments and other relevant international and European law. For more information please visit:   https://easo.europa.eu/sites/default/files/ToR_EASO_Training_Curriculum.pdf

My page does not load/display correctly, can you please support me?

Kindly try with another browser or make sure that the browser you are using is updated to the latest version.

How can I contact and chat with other participants?

To use the Chat functionality, right-click on the small icon next to your name, type the name of the participant you wish to contact and once you have written the message click Send.

I lost/can’t remember my password; how can I access the platform?

In order to recover your password, kindly visit our platform start page and click on the “Lost password?” button. To reset your password, submit your username or your email address. If we can find you in the database, an email will be sent to your email address, with instructions on how to get access again.

I did not receive my login credentials to the EASO eLearning Platform, can you send them to me again?

If you are a new user, to access the e-Learning platform, please enter your username and password which have been sent automatically by the platform to your registered email address. This e-mail is sent only for the first login and can sometimes appear in your spam/junk email folder. If you are NOT a new user, kindly retrieve your credentials by clicking on “Lost password?”

I cannot upload my assignments, can you help me?

To upload your assignment, click on the Add submission button. Next, drag and drop the file you wish to upload to the box File submission. Do not forget to Save your changes, otherwise your file will NOT be saved.

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